1. Information We Collect

1.1 Personal Information

hen you interact with our Site to initialize a journey, we may collect information including:

• Full name and date of birth

• Email address and phone number

• Travel and logistics preferences

• Preliminary procedural interests or general health inquiries necessary for initial risk assessment

• (Note: We do not collect or store official medical records on this public-facing site.)

1.2 Non-Personal Information

We automatically collect non-personal information when you visit our Site, including:

• IP address

• Browser type and version

• Device type

• Referring URL

• Pages visited and time spent on the Site

• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information exclusively to:

• Provide preliminary clinical risk assessments and network coordination.

• Communicate with you regarding insurance architecture, pricing, and logistics.

• Facilitate secure introductions to vetted, board-certified medical providers

• Process applications for Aura Shield™ and related financial services.

• Ensure regulatory compliance and prevent fraudulent activities.

3. How We Share Your Information

We do not sell your personal or medical data. We only share information in the following circumstances:

• Network Specialists: With your consent, we share preliminary inquiries with our vetted board-certified surgeons for procedural review.

• Reinsurance Partners: To underwrite and process your Aura Shield™ complication coverage.

• Service Providers: With encrypted third-party vendors who assist in hosting and secure communications.

• Legal Compliance: If strictly required by law or regulatory oversight bodies (such as the California Department of Insurance).

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and collect analytical data. You can disable cookies in your browser settings, but some features of the Site may not function properly.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the operational, legal, and regulatory obligations of your surgical journey and insurance coverage, after which it is securely purged.

6. Security

We deploy institutional-grade security measures to protect your data during transmission and storage. However, no web transmission is 100% secure. Formal medical records are handled via separate, encrypted channels outside of this public Site.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before providing personal information.

8. Your Rights and Choices

Depending on your jurisdiction (including California privacy laws), you have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate data.

• Request the deletion of your preliminary inquiry data.

• Opt-out of future marketing communications. To exercise these rights, contact us at connect@auracollectiveglobal.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

Aura Collective Insurance Solutions
connect@auracollectiveglobal.com