Terms of service.

Terms of service.

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These Terms of Service ("Terms") govern your access to and use of the Aura Collective website and concierge infrastructure. By initializing a journey or utilizing our Site, you agree to these Terms.

1. Scope of Services & Medical Disclaimer

Aura Collective Insurance Solutions operates exclusively as a licensed advocacy, risk mitigation, and concierge firm. We are not a medical facility, nor do we practice medicine. All surgical, dental, and regenerative procedures are performed by independent, board-certified medical professionals. You acknowledge that we do not provide medical advice, diagnose conditions, or guarantee specific clinical outcomes.

2. Use of the Site.

You agree to use the Site only for lawful purposes and in compliance with these Terms. In utilizing our infrastructure, you may not:

  • Provide false or misleading personal or health information during the inquiry process.

  • Violate any applicable local, state, or international laws or regulations.

  • Engage in unauthorized access or data collection (scraping, crawling, etc.).

  • Disrupt or interfere with the Site's clinical vetting functionality or security layers.

  • Impersonate another person, entity, or licensed medical professional.

3. Intellectual Property

All content, proprietary audit frameworks (including the 52-Point Institutional Audit), and branding—including Aura Shield™ and Aura Collective™—are the intellectual property of Project Aura LLC and are protected by applicable trademark and copyright laws. Unauthorized reproduction is strictly prohibited.

4. Service Availability

While we prioritize the operational continuity of our digital infrastructure, we do not guarantee uninterrupted access to the Site. Aura Collective reserves the right to modify, suspend, or discontinue any portion of our online services—including the 52-point audit tracking—at any time without notice to perform essential maintenance or security updates.

5. Limitation of Liability

To the fullest extent permitted by California law, Project Aura LLC and its licensed agents shall not be liable for any damages arising from your use of the Site or our advocacy infrastructure, including but not limited to:

  • Any clinical outcomes, medical complications, or surgical results provided by independent third-party specialists within the network.

  • Loss of personal data, business opportunities, or financial capital during your journey.

  • Service interruptions, digital security breaches, or unauthorized access to inquiry data.

  • Third-party actions, travel logistics, or regional events beyond our direct institutional control.

6. Third-Party Services

Our Site references independent surgeons, recovery estates, and medical facilities. While these entities undergo our proprietary vetting, they operate entirely independently. Aura Collective does not endorse, warrant, or assume liability for the clinical actions, omissions, or practices of these third-party providers.

7. Indemnification

You agree to indemnify and hold harmless Project Aura LLC from any claims, damages, or expenses arising from your violation of these Terms or your interactions with third-party medical providers found through our network.

8. Governing Law

These Terms are governed by the laws of the State of California. Any disputes arising from these Terms or our services shall be resolved exclusively in the state or federal courts located in San Diego County, California.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes are effective immediately upon posting to the Site. Continued use of our infrastructure constitutes your acceptance of the updated Terms.


10. Insurance & Regulatory Disclosures

Aura Collective Insurance Solutions is a brand of Project Aura LLC. Insurance brokerage services are provided under California Insurance License #6018472 (Broker) and California Insurance License #4498673 (Agent).

Aura Shield™ Underwriting: All complications coverage and reinsurance products mentioned on this Site are underwritten by independent, A-rated global reinsurance partners. Aura Collective acts as the licensed producer and advocate; we are not the carrier or direct underwriter of these policies.

  • Broker Fee Disclosure: In accordance with California law, any broker fees associated with the procurement of insurance products will be disclosed in a separate, written Broker Fee Agreement to be signed by the client prior to the binding of coverage.

11. Contact Us

If you have any questions about these Terms, contact us at:

Aura Collective Insurance Solutions
Connect@auracollectiveglobal.com

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© 2026 Aura Collective Insurance Solutions | CA License No. 6018472

Begin Your Transformation.

Your journey to elite care starts with a single connection. From clinical vetting to luxury recovery coordination, we handle every operational detail so you can focus entirely on your healing.

Clinical Response.

Our coordination team operates with surgical precision. Expect a comprehensive clinical review of your inquiry within 24 operational hours.

The Aura Roadmap

From your initial selection to post-surgical recovery, we provide a transparent, step-by-step timeline of your medical and logistical journey.

Start Your Consultation

By submitting, you agree to our Terms and Privacy Policy.

Begin Your Transformation.

Your journey to elite care starts with a single connection. From clinical vetting to luxury recovery coordination, we handle every operational detail so you can focus entirely on your healing.

Clinical Response.

Our coordination team operates with surgical precision. Expect a comprehensive clinical review of your inquiry within 24 operational hours.

The Aura Roadmap

From your initial selection to post-surgical recovery, we provide a transparent, step-by-step timeline of your medical and logistical journey.

Start Your Consultation

By submitting, you agree to our Terms and Privacy Policy.

© 2026 Aura Collective Insurance Solutions | CA License No. 6018472

Begin Your Transformation.

Your journey to elite care starts with a single connection. From clinical vetting to luxury recovery coordination, we handle every operational detail so you can focus entirely on your healing.

Clinical Response.

Our coordination team operates with surgical precision. Expect a comprehensive clinical review of your inquiry within 24 operational hours.

The Aura Roadmap

From your initial selection to post-surgical recovery, we provide a transparent, step-by-step timeline of your medical and logistical journey.